Frequently Asked Questions
Can I still use the Benefit Management System footwear service? What about purchasing from the Shoemobiles and Safety Solutions stores?
Yes. You can still take advantage of the Benefit Management System, though the website you're used to working on may look a little different. If you've used the Shoemobiles in the past, you'll be able to keep using those, too, provided you continue to meet your Shoemobile service requirements. You can also still purchase shoes from Safety Solutions stores plus the new Grainger Safety Footwear Centers located within select Grainger branches.
Absolutely. You can keep placing orders by phone at 1-800-232-7463. You can still transact on safetysolutions.com if you're purchasing under the Benefit Management System. Otherwise you'll be redirected to Grainger.com®.
Yes, if you're purchasing shoes through our Benefit Management System footwear service. To make purchases outside the Benefit Management System, you'll be redirected to a Grainger account.
If I'm already registered online with Safety Solutions, why am I being asked to change my username and verify my information?
Your safetysolutions.com username may already be in use by another customer on Grainger.com. As a result, you'll need to choose a new username as you verify your information. As accounts are migrated to Grainger.com, we need to ensure we have the most updated information. This will help us deliver the best possible experience to you.
Only if you want to make purchases through our Benefit Management System footwear service.
Yes. As of January 12, 2015, you'll have the option to have your orders for safety supplies shipped directly to you or to pick them up at your local branch.
Depending on how you conducted business with Safety Solutions, we'll need to temporarily direct you to the most appropriate shopping experience. Your account will be migrated to Grainger.com shortly.
Based on your account needs, we've determined that safetysolutions.com, now a part of Grainger, will provide you with the best possible experience. You'll remain on Grainger.com as new functionality is built to support your account needs.
To best secure your information, you'll need to provide your password upon reaching safetysolutions.com.