By Grainger Editorial Staff 1/15/21
Running a customer-centered business safely and efficiently is a team effort. This is true for any organization, but is particularly relevant for the Chicago Cubs as they focus on the fan experience.
“Inventory management here is critical," said Patrick Meenan, Vice President of Facilities and Supply Chain Operations for the Chicago Cubs. "Our guests expect a certain level of experience when they come here, and we want to deliver on that expectation."
The Cubs use KeepStock Inventory Management from Grainger. The system helps the organization keep critical inventory items on hand, ensuring the right parts, tools and supplies are in the right place when needed.
Before implementing the system, the Cubs kept items all over the Wrigley Field facility. Storage is limited at the Cubs' facilities, so the organization worked with Grainger to find more efficient ways to order and store items. The improvements that the Cubs applied demonstrate key aspects of a well-run inventory management system:
As an organization expands, inventory management and control become more critical. “As a team that's been growing rapidly over the last five years, we've been having to implement lots of new processes, lots of new operations and lots of new technology,” Meenan noted. He appreciates the ability of Grainger to help the Cubs organization manage those challenges. “Grainger has been someone that's been working with us hand-in-hand helping us to scope those opportunities, come up with solutions to solve them and really give us a perspective that we lacked internally.”
Learn more about KeepStock Inventory Management solutions.
The information contained in this article is intended for general information purposes only and is based on information available as of the initial date of publication. No representation is made that the information or references are complete or remain current. This article is not a substitute for review of current applicable government regulations, industry standards, or other standards specific to your business and/or activities and should not be construed as legal advice or opinion. Readers with specific questions should refer to the applicable standards or consult with an attorney.