Order Status


Get Information About Your Orders Quickly and Easily

Sign in to your account.

  • Then click Order Status at the top of the page.
  • Once signed in, you can access Order Status from Account Preferences anywhere on the site.

Get Your Order Status


Use Order Status To:

  • Check the status of your online orders by date, PO number, online reference number or item number.
  • Check the status of orders placed offline.
  • Use your PO number to check the status of orders you placed by phone, fax or at a branch.
  • Transfer your order information to UPS or FedEx for instant shipping information.
  • Track orders shipped via UPS or FedEx.


Order Status Legend

  • Not Yet Shipped The order is being prepared for shipment/pickup
  • Backordered The order cannot be filled because not all items are currently available.
  • Partial Order Filled Parts of the order have been picked up or given to the carrier for shipping; there are still parts of the order left to fulfill.
  • Shipped/Picked Up The order has been filled and picked up by the customer or given to the carrier for shipping.
  • Cancelled The order has been cancelled by the customer.