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Help / Order History & Tracking

Order History & Tracking

Grainger’s Order History page provides a convenient solution for your post-order needs and makes reordering products easy. View order details, get real time tracking on your shipments, or access packing lists and invoice copies for all online and offline orders.


How to Access

  • Order History can be accessed from the My Account dropdown at the top of
  • To access full order history, you must be signed in to


View your most recent order history and statuses are available right from the homepage, or go to Order History for real-time tracking, additional details, or documents for orders placed online or offline since 2017.

Order History

  • Displays orders newest to oldest with direct access to key order information like order date, products ordered, status, invoices, and packing lists
  • Search order history by product description, PO#, Invoice#, and other order information
  • Sort and filter in a meaningful way (by Date Range, Cost, Order Channel, and purchaser)
  • Quickly reorder purchased products or add them to your lists
  • Access documents like invoices, packing lists, and proof of delivery and conveniently print or save them to best serve your receiving and procurement processes
  • Download your order history as report in your preferred format

Track your Order

  • View real-time order tracking and status from the order details page
  • Track orders and returns with real-time details for most Parcel and LTL carriers
  • See each step of the fulfillment process and check status with these milestone symbols (below) specific to the delivery method:
    • Completed Process Steps
    • Exception at Processing Step

Order History for Guest Checkout

  • Non-registered users must contact customer service at 1-800-GRAINGER (472-4643) for order history or tracking details.

How can I contact Grainger?




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