Click2Buy^SM Direct Solution Frequently Asked Questions

An integrated work order management parts ordering solution jointly offered by SchoolDude® and Grainger.com®.

You are about to access Graiger.com via Click2Buy Direct Solution. When materials are purchased using the Grainger Click2Buy Direct Solution, all material costs systematically flow through from Grainger.com to SchoolDude and are tied to the associated work orders. This eliminates the need to rekey purchasing information from Grainger.com into SchoolDude. Allowing you to spend more time focused on your job, and less time on paperwork and administrative tasks.

When you enter Grainger.com through SchoolDude (Click2Buy) for the first time, you will be asked to log into your Grainger.com account. If you have a Grainger.com account, please sign in with your user name and password.

Upon your initial Sign-In, your Grianger.com credentials & SchoolDude credentials will be linked. In the future you will not be asked for your Grainger.com credentials when accessing Grainger.com through SchoolDude.

Click the Register button on the Welcome page to complete the brief Grainger.com registration. Once you created your User ID and password on Grainger.com, please close your session and click the Grainger Click2Buy button from SchoolDude to navigate back to the Welcome page. You will be asked to provide your New Grainger.com credentials. Your Grianger.com credentials & SchoolDude credentials will be linked. In the future you will not be asked your Grainger.com credentials when accessing Grainger.com through the SchoolDude. This authentication will happen only once and will only once, and then be automatically authenticated during future visits.

Here are some key things you should keep in mind when registering:

• If you already have a Grainger Account number, please have that handy when registering on Grainger.com. It gives you access to your Grainger Account Offline Benefits directly on Grainger.com®. Additionally, you will have visibility into your Orders, Invoice History and other information across all purchasing channels. If you are having an issue accessing your account information, chat with an agent or call 1-800-GRAINGER (1-800-472-4643).
• It may take up to 24 hours for your account data to be fully synced with Grainger.com for security verification purposes.
• If you would like to establish a line of credit with Grainger to use Open Account Billing on Grainger.com please contact 1-800-GRAINGER (1-800-472-4643) once you are notified of your account number.

If you have a Grainger.com account, but do not remember your credentials, just click the links that say Forgot your User ID? and/or Forgot your Password. You will be prompted to answer your security question. If you need additional help resetting your password, call 1-800-GRAINGER (1-800-472-4643).

Registration is easy. Here are some key things you should keep in mind when registering:

• If you already have a Grainger Account number, please have that handy when registering. It gives you access to your Grainger account offline benefits directly on Grainger.com. Additionally, you will have visibility into your orders, invoice history and other information across all purchasing channels. If you are having an issue accessing your account information, chat with an agent or call 1-800-GRAINGER (1-800-472-4643).
• If you received an email invitation to register and you can’t seem to locate that email, chat with one of our agents or call 1-800-GRAINGER (1-800-472-4643) to have it resent.
• It may take up to 24 hours for your account data to be fully synced with Grainger.com for security verification purposes.
• If you would like to establish a line of credit with Grainger to use open account billing on Grainger.com, please contact 1-800-GRAINGER (1-800-472-4643) once you are notified of your account number.

To learn more about your Grainger.com benefits and take full advantage of features that help save you time and money, visit grainger.com/help.

After successfully logging in, you can begin shopping on Grainger.com. As you add items to your shopping cart, the work order ID you were viewing in SchoolDude is automatically populated for the items in your shopping cart.

When materials are purchased using the Grainger Click2Buy Direct Solution, all material costs systematically flow through from Grainger.com to SchoolDude and are tied to the associated work orders. This eliminates the need to rekey purchasing information from Grainger.com into SchoolDude. Allowing you to spend more time focused on maintaining your campus and school, and less time on paperwork and administrative tasks.

After you place products in your cart, you can view and edit the work order information when navigating to your shopping cart located in the upper right hand corner on Grainger.com. You will see the work order ID displayed below the item’s description.

Navigate to your shopping cart, accessible from the upper right hand corner of Grainger.com. You will see the work order ID displayed below each item’s details with the option to change the work order ID.

You can select from the most recent 100 work order IDs in SchoolDude that are available for you. Here you can select to update all products in your cart to the same work order ID or just the selected product. To update all items in your cart with the selected work order ID, select the “Use this work order ID for all items in cart” check box.

Navigate to your shopping cart, accessible from the upper right hand corner of Grainger.com. You will see the work order ID displayed below each item’s details with the option to remove the work order ID.

When clicking the ‘Remove’ link, the product will not be removed from the cart, only the work order ID association.