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S12 System

PLANTRONICS

Price: $166.00 / each

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  • Item # 10K387
  • Mfr. Model # 6514501
  • UNSPSC # 43191510
  • Catalog Page # 2601
  • Shipping Weight 1.29 lbs.
Country of Origin MexicoCountry of Origin is subject to change.

Technical Specs

  • ItemSmall Office Headset System
  • TypeAmplifier Base with 2-in-1 Convertible Headset
  • IncludesHeadset, Base, Ear Hook, Headband, Cushion, Power Cord
  • Package Quantity1
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Compliance and Restrictions

  • This item is restricted for international sale.

Alternate Products


Rated 4.3 out of 5 by 10reviewers.
Rated 2 out of 5 by Frustrated with poor quality! I have had to go through at least 5-6 of the S12 headsets in the past year, as the over-the-head piece (where the metal portion gets inserted into the plastic sleeve keeps breaking after almost minimal use. The quality of the plastic used is pretty pathetic! I have also had a couple of the headsets on my team where the connectivity wire seems to have snapped inside and is not easy to get to be fixed easily. When I called Plantronics about possible replacement I was told it was out of warranty. Why can't Plantronics use all metal, or better plastic for their product, especially when they still charge so much for the unit, which other than these problems, works pretty well. The manufacturer should do a better hjob at standing behind their product, especially when bulk sales are involved! April 25, 2014
Rated 5 out of 5 by Has been working great 2 years so far, heavy use I've been using the S12 heavily for around 2 years in the office with no issues. The sound quality is great, the headset is comfortable with a cushie flexible earmuff on one side and a flexible comfortable piece on the other side.I'm not a fan of the Plantronics gaming headsets, but I highly recommend the S12, two thumbs up. September 29, 2013
Rated 4 out of 5 by Coming upon 3 yrs... I work support calls and have had my headset for 3 yrs. Stil works well. Sometimes the cushion comes off if it falls off my desks but all components have held up. I am in the market for something like it for mobile use. Sticks in my hair if I pull it off quickly, so quick release would be a +. August 15, 2013
Rated 5 out of 5 by Hardest worker in our office We have several of these units for at least five years, no issues with them. Our clients love the sound quality. We love the volume control to bring up quiet talkers. July 11, 2013
Rated 4 out of 5 by Not durable for the long term I am having a problem maintaining a connection with the headset. I was looking to replace the head set since the wiring in the cord seem to be the problem, but cannot see how to purchase a replacement without having to buy an entire new system March 7, 2012
Rated 5 out of 5 by Excellent amplification I like the fact that the amplification was powerful enough and I could adjust both settings; the volume for callers and my voice level as well. The over-the-head headset gets a little uncomfortable after awhile. I switched to just the earpiece and was fine all day. November 11, 2011
Rated 4 out of 5 over the ear, ear piece The sound quality of this headset is very good; however, I prefer an over the ear headset. I've used one for several years from Plantronics until it served its time so to speak. This new unit was purchased less than a year ago. Within a couple of months the earpiece broke same area as other reviewer mentioned. They sent us two complimentary ear pieces which have since broke. The plactic earpiece that goes into the headset is cheaply made. I would not recommend this if looking for an over-the-ear headset; however, if going to use the over-the-head, headset then I would. February 20, 2010
Rated 5 out of 5 by Very good product I've used this product (S12) for three years and its great. Very easy to use. The only thing modification I'd recommend would be the length of the headset cord. I like to walk around my office when on a call, so I would make it longer. February 1, 2010
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Product Q&A

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How does this hook to my office phone?

6 months ago
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I will email you a copy of that document that will explain the set up of the Headset. If you need additional documents please contact us at 1-800-Grainger. Thank you for using Grainger.com Ask & Answer.
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