Order Status

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Get Information About Your Orders Quickly and Easily

Sign in to your account.

  • Then click Order Status at the top of the page.
  • Once signed in, you can access Order Status from Account Preferences anywhere on the site.
Get Your Order Status

 

Use Order Status To:

  •  Check the status of your online orders by date, PO number, online reference number or item number.
  •  Check the status of orders placed offline.
  •  Use your PO number to check the status of orders you placed by phone, fax or at a branch.
  •  Transfer your order information to UPS, FedEx, DHL or USPS for instant shipping information.
  •  Track orders shipped via UPS, FedEx, DHL or USPS.

 

Order Status Legend

  • Not Yet Shipped The order is being prepared for shipment/pickup
  • Backordered The order cannot be filled because not all items are currently available.
  • Partial Order Filled Parts of the order have been picked up or given to the carrier for shipping; there are still parts of the order left to fulfill.
  • Shipped/Picked Up The order has been filled and picked up by the customer or given to the carrier for shipping.
  • Cancelled The order has been cancelled by the customer.