Frequently Asked Questions
|Q.||Does Grainger have a mobile website in addition to the app?|
|A.||Yes. To access the Grainger mobile website, you can visit Grainger.com from your smart phone's web browser. On the mobile site, you can search for products, sign in, see your account-specific pricing, place an order, find the nearest branch and even approve OMS orders.|
|Q.||What is the difference between an app and a mobile site?|
|A.||The Grainger apps provide a personal experience for you and easy access to information on Grainger products. To access the Grainger app, simply download it to your iPhone or Android device. |
In contrast, a mobile site is accessible from any smart phone—without a download. To get to the Grainger mobile site simply type Grainger.com into your web browser from any smartphone.
|Q.||How do the mobile app and mobile site help me get my job done?|
|A.||If you don't have easy access to a desktop computer to browse Grainger.com, you can use your smart phone to access the mobile site or app instead. You can search for products, place an order, find the nearest branch or even approve a pending OMS order—all with the mobile app.|
|Q.||How do I download the mobile app?|
|A.||The iPhone app can be downloaded from the Apple store. The Android app can be downloaded from the Google Play store.|
|Q.||How much does it cost to download the app?|
|A.||The apps are free.|
|Q.||Does the mobile app or mobile site require a different sign-in than the desktop site?|
|A.||No, the same user id and password can be used on the desktop site, mobile app and mobile site.|
|Q.||Why does the mobile app look different than Grainger.com?|
|A.||We designed the mobile app with two principles in mind: |
|Q.||Who can I contact to help me use the mobile app or mobile site?|
|A.||Call Customer Service at 1-800-217-6872 for assistance when using the site.|
Find out for yourself what the new Grainger mobile site and Grainger apps can do for you.
Send us an email with your feedback and suggestions to: email@example.com.
Visit grainger.com from your mobile device now!