Warranty and Return Policy
One year limited warranty
We stand behind our products. At our option, we will repair or replace any defective product for a full year after purchase.
Without a restocking charge, we will credit or refund any item or help you select a replacement within a reasonable amount of time from your date of purchase.
Awards and Honors
Our Warranty and Return Policy has earned the trust and respect of many of the country's top corporations and institutions. Grainger's awards and certifications include:
Abbott Laboratories - Corporate Preferred Supplier
For three consecutive years, Abbott has recognized Grainger as a "best in class" supplier. This is awarded on the basis of demonstrated excellence in technology, quality, reliability, delivery, total cost management, and commitment to continuous improvement.
Campbell Soup Company - Select Supplier
Campbell Soup has awarded Select Supplier status to Grainger branches in Toledo, Ohio and Addison, Illinois. Select Supplier is the top honor in a three-phase program, based on a series of quality initiative criteria.
Grainger has also received awards and certifications from Ford Motor Company, General Motors, 3M, Citgo Petroleum Corporation, Eaton Corporation, McDonnell Douglas, West Federal Credit Union, Motorola, Tyson Foods, Inc. and Yale University, among others.