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Order Management System

What's On This Page
BulletActivating OMS
BulletOverview of OMSBulletAdditional information


Easily manage your spending online

Grainger's online Order Management System lets you:

  • Set up an approval process for orders that exceed your specified dollar limits
  • Modify delivery and payment information on orders submitted for approval
  • Add, remove or change item quantities on orders submitted for approval
  • Apply a payment method from your profile to a pending order


Benefits of the Order Management System

  • Shortened order approval time
  • Route orders for approval online up to four people on your account
  • Free setup by any Full Rights User on an account
  • Sign up today! 		View the OMS Demo


Activate OMS

You must be a Full Rights User* to activate the Order Management System. To determine whether you are a Full Rights or Limited Rights user, log in and go to Account Administration.

To activate OMS:
  • Log in
  • Select Your Account
  • Click Account Administration
  • Click Account Defaults
  • Respond "Yes" to the Set up online Order
    Management System question. You will be
    guided to the Account Administration page to
    establish settings for each user on the account.
Account Administration


Overview of OMS

Spend & Approval Limits
Full Rights users determine which users submit and approve orders, and can set spending and approval limits for each account user. Additionally, Full Rights users can assign default approvers to each person on the account.		Approval Process
If a user attempts to checkout with an order total above his spend limit, he must submit his order to a user with approval rights. The approval user can then edit, approve, deny or forward the order. The user who originated the order will be notified of the order status via email.


Additional Information

See a demo or learn more about setting up and using Grainger’s Order Management System.

If you have any questions regarding Grainger’s online Order Management System, call Customer Care at
1-888-361-8649, 24 hours a day, 7 days a week or Contact Us online.