Catalog
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Order Management System (OMS)
Benefits of the Order Management System
Grainger's online Order Management System lets you:
- Set up an approval process for orders that exceed your specified dollar limits
- Modify delivery and payment information on orders submitted for approval
- Add, remove or change item quantities on orders submitted for approval
- Apply a payment method from your profile to a pending order
- Shorten order approval time
- Route orders for approval online up to four people on account
- Set up using any Full Rights user account
Spend and Approval Limits
Full Rights users determine which users submit and approve orders, and can set spending and approval limits for each account user. Additionally, Full Rights users can assign default approvers to each person on the account.
Approval Process
If a user attempts to checkout with an order total above his spend limit, he must submit his order to a user with approval rights. The approval user can then edit, approve, deny or forward the order. The user who originated the order will be notified of the order status via email.
How to Activate OMS
To activate the Order Management System, you must be a Full Rights user. To determine whether you are a
Activate OMS:
- Sign in
- Select Your Account
- Click Set-Up Order Management System
- Select "Yes" to the Set up online Order Management System question
- Click the Order Management System button.
(You will be guided to the Account Administration page to establish settings for each user on the account. )
Additional Information
Learn more about setting up and using Grainger’s Order Management System.
If you have any questions regarding Grainger’s online Order Management System, call Customer Care at
