Repair Parts Center

You can contact us through this web site or you can reach us by telephone, fax, e-mail and regular mail. From the USA, Canada, Puerto Rico - US, or American Virgin Islands - US, contact your local branch. Spanish speaking agents are available. Contact your local Grainger branch for assistance.

We have representatives ready to answer your questions, take your orders, and help meet your needs.

By establishing a Grainger account, you can automatically set up to purchase parts. New customers may establish a Grainger account by registering on Grainger.com.

You can check status of your order by contacting your local Grainger branch.

Contact your local Grainger branch for assistance with returns or claim instructions. If you receive a shipment that has visible damage, please contact your freight forwarder or carrier immediately. In the event the forwarder or carrier wishes to inspect the shipment, materials must be made available to them. For concealed damage- damaged items but no visible packaging damage, contact your local Grainger branch for assistance.

Yes. Please contact your local Grainger branch.

Every year, manufacturers produce new and improved products, sold under existing model numbers. These improvements are reflected in the model numbers assigned to the equipment, usually in the form of a suffix following the original model number. Without the actual number from the unit’s nameplate, we are unable to provide the correct part.

Place your order by phone, fax, or email. From the USA, Canada, Puerto Rico - US, or American Virgin Islands - US, contact your local branch. Spanish speaking agents are available. Contact your local Grainger branch for assistance, or e-mail us.

Grainger gives you access to over a million repair parts and accessories for your MRO items. It is most likely that we sell what you are looking for. Although our website repair parts database is comprehensive, it doesn’t include our complete offering. If you can’t find the repair parts you need on the site, first make sure that you are using the repair parts search engine and not the Grainger.com product search engine. You can make sure you’re using the Repair Parts search engine by clicking on Repair Parts from the Grainger.com home page. If you can’t find the item you need using Repair Parts search engine, just tell us what you want to purchase on the Repair Parts Order Form or send us an inquiry using the Contact Us link. For immediate assistance, please call your local Grainger branch.

Currently, you will receive an order confirmation with price, availability, and shipping information via email within 24 hours after placing your order on the repair parts order form. Typically, orders for in-stock items placed by 5:00 PM (CT) ship the same day. Please note that items needed in an emergency should be ordered by calling your local Grainger branch.

You may submit your request for quotation or invoice copy either online using the Contact Us link or call your local Grainger branch.

Most requests for quotations are processed within 24 hours (one business day). Large quotations or quotations for items not found in our catalog are usually processed within 48 hours (two business days). We will notify you of any quotations that require more processing time.

You can check the status of your repair parts order online by sending us an update request using our Contact Us form. Someone will get back to you within 24 hours. For immediate assistance, please contact your local Grainger branch.

Yes, you can now view parts list and exploded-view diagrams online. These are available through the Repair Parts Search option.

Our goal is to give our customers access to the repair and replacement parts and accessories for many finished good Grainger sells. Some suppliers, however, may not have a parts program available. In such cases, we recommend to contact your local Grainger branch, as we may be able to source the product needed directly from the manufacturer or supplier.

For items in the Grainger catalog customers should do a product search on Grainger.com or call the closest Grainger branch.

We carry brands from over 550 brand-name manufacturers, including GE, Motorola, Stanley, Proto, Dayton, 3M, Westward, DeWalt, Milwaukee, Hubbell, Teel, Square D, Rubbermaid, Ingersoll-Rand, Cooper, Honeywell, Emerson, to name a few. View the complete list of manufacturers we represent.

Your local Grainger branch Customer Service Representative can help you in identifying repair parts needed. They can also assist you in viewing parts lists and diagrams, or send them to you at no extra charge. If you need help with finished good product selection, application assistance, installation, troubleshooting, performance data, maintenance, or general technical guidance, Grainger’s technical experts can provide you with the information. Grainger’s technical assistance is available through Grainger.com.

Grainger inventories popular and frequently purchased items. If you need parts in an emergency, please call your local Grainger branch.

We may help arrange the shipment of hazardous materials, however we do not ship hazardous items via air. We comply to the U.S. Department of Transportation Code of Federal Regulations (49CFR) for hazardous materials. Click here for details about hazardous substances in Grainger's Terms of Purchase.

If a manufacturer indicates an item is considered to be a hazardous material, Grainger customer service representatives notify customers before purchase. To find out whether an item sold by Grainger is considered a hazardous material, contact us. Please supply the manufacturer's name and model number.

Yes. Grainger’s repair parts are covered under a one-year warranty from date of purchase.

Click here for details about Grainger’s Limited Warranty Terms of Purchase.

Grainger doesn't charge for restocking for items we stock. There may be a fee for non-stocked item returns.

View information on international shipment.