Emergency Response & Recovery
During and after an emergency, Grainger provides special services to our customers and their communities:
After-hour emergencies
When a situation arises after usual business hours, call 1-800-CALL-WWG (1-800-225-5994) and we'll open a branch for you. A $50.00 fee may apply.
Extended hours and personnel
During major emergencies, Grainger branches stay open 24 hours. Additional personnel are brought in to take orders, assist customers, and load trucks.
Emergency support teams
When an emergency unfolds, we have a plan in place that quickly mobilizes internal and external resources to assist troubled communities.
Essential product availability
Within hours of an emergency, trailers containing critical products are dispatched to support the relief effort. Contingency plans with our suppliers allow us to provide additional equipment quickly.
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