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Since I do not know what motor model you have, it would be best to contact Grainger's Technical Support Team. 800 472 4643<br /><br />Thanks for using Ask & Answer.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">8 months ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_ThomasP" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/TomP/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_ai1w3y9kra3n9kg7xx28v279x_ID', 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If the wires on new motor are different, then this is the rule of thumb: the white motor lead is neutral - usually connects to the white from the panel, green is ground - usually connects via an eyelet from a ground to a bare copper, and the black/blue/red are the speed windings from high to low on a multi-speed motor. The hot wire (usually a black coming from a circuit breaker) going to one of the colored leads is very likely to be switched and/or an in-line speed control could be installed at this point.<br />New Install<br />If this is new installation, the electrician will bring in the correct power wires and prep the installation to be to code. If you are left with wiring the motor from that point on then refer above for which motor leads to connect to what.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">3 months, 2 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_Tech3" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/sh79xcy6bxdqpk0clcg3w487s/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_thbjlns09zoy207keb0bjg6pr_ID', 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id="BVQAQuestionMain143354" class="BVQAQuestionMain"><div id="BVQAQuestion143354" class="BVQAContent BVQAQuestion"><div class="BVQAContentText BVQAQuestionDetails"><div class="BVQAContentLabel BVQAQuestionLabel"></div>With a 3 pole 2 throw switch I can reverse a 5K435U. Having trouble wiring the BD model</div><div class="BVQAContentData BVQAQuestionData"> <div class="BVQAElapsedTime">1 month, 2 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Question_Display_ReadAllQA_Paladin" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/7f32u7sf7qwn88pu85gak7xm7/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_t3razl9soi1f4k96f3nnkrwhr_ID', 'http://answers.grainger.com/answers/5049-en_us/7f32u7sf7qwn88pu85gak7xm7/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); ">Paladin</a></div><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Question_Display_ReadAllQA_Paladin" class="BVQAUserProfile" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/7f32u7sf7qwn88pu85gak7xm7/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_t3razl9soi1f4k96f3nnkrwhr_ID', 'http://answers.grainger.com/answers/5049-en_us/7f32u7sf7qwn88pu85gak7xm7/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); "> <img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/moreQuestionsAndAnswers.gif" alt="Read all my Q&A"/></a><div class="BVDI_PSSpacer"> </div><div class="BVDI_PS BVDI_PSPopin BVDIHidden BVDI_PSNotLoaded BVQA_PSPopin" id="BVDI_PSMetaData_t3razl9soi1f4k96f3nnkrwhr_ID" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_t3razl9soi1f4k96f3nnkrwhr_ID', 'http://answers.grainger.com/answers/5049-en_us/7f32u7sf7qwn88pu85gak7xm7/profilesnapshot.djs?format=embeddedhtml','ProfileSnapshotFrame',500,500) &&BVAnalyticsTracker.fireActionEvent(this);" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000,250);"><div class="BVDI_PSInside"><div class="BVDI_PSSnapshotContainer BVQA_PS_7f32u7sf7qwn88pu85gak7xm7_Container"><div class="BVDI_PSSnapshotNotLoaded" style="display: none"> </div><div class="BVDI_PSSnapshotLoading"><img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/profileSnapshotLoading.gif" alt="Please wait while more information about Paladin is loaded." title="Please wait while more information about Paladin is loaded."/></div><div class="BVDI_PSSnapshotTimeoutError BVDIHidden">Additional information about Paladin could not be loaded. </div></div></div></div></div><div class="BVQAAnswerQuestion"><a title="Answer this question" data-bvcfg="__CONFIGKEY__" data-bvjsref="http://answers.grainger.com/answers/5049-en_us/category/24345/question/143354/answerquestion.djs?format=embeddedhtml&campaignid=BV_QA_BROWSE&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fanswers.grainger.com%2Fanswers%2F5049-en_us%2Fcategory%2F24345%2Fquestions.djs%3Fformat%3Dembeddedhtml%26expandquestion%3D143354&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__" name="BV_TrackingTag_Question_Display_AnswerThisQ_143354" onclick="bvShowContentOnReturnQA('5049-en_us', '24345', 'BVQAQuestion143354');return typeof(BVQAOnSubmit)=='function' ? 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data-bvcsref="http://answers.grainger.com/answers/5049-en_us/category/24345/subscribeanswers.htm?format=embeddedrpc&contentid=143354&answers=true&user=__USERID__&authsourcetype=__AUTHTYPE__" data-bvtrack="eventTarget:Product,eName:ProductFollow" data-bvcsappcode="qa" name="BV_TrackingTag_Question_Display_SubcribeContent" class="BVDILink BVDI_CSSubmitLink" data-bvcssubjectid="24345" href="javascript://" data-bvcssubjecttype="category"><span class="BVDILinkSpan">I have this question too</span></a></div></div> <div class="BVQAQuestionAnswerDivider"><h2 class="BVQAQuestionAnswerDividerHeading">Answers </h2></div><div id="BVQAQuestion143354Answers" class="BVQAAnswers"><div id="BVQAAnswer151989" class="BVQAContent BVQAAnswer BVDI_BAContentTechSupport"><div class="BVDI_BA BVDI_BAAnswer"><div class="BVDIInside BVDI_BAInside"><div class="BVDIBody BVDI_BABody"><ul class="BVDI_BAList"><li class="BVDI_BAItem BVDI_BAItemOdd BVDI_BAItemTechSupport"><a onclick="return false;" class="BVDILink BVDILinkDisabled" title="Tech Support" id="BVDI_BABadge_ijqmadnwtihb93v188cuc1vp5_ID"> <span class="BVDILinkSpan">Tech Support</span></a></li></ul></div></div></div><div class="BVQAContentText BVQAAnswerText"><div class="BVQAContentLabel BVQAAnswerLabel">Answer: </div>The 5K435BD motor (using 115VAC only) can be reversed with a 3 pole, 3 position ON/OFF/ON switch, having 9 terminals providing the switch is rated correctly.<br /><br />Thank you for using Grainger Ask & Answer.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">1 month, 2 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_ThomasP" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); 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The newer BD revision will work with a 3 pole 2 throw switch. You can call Grainger at 1-800-472-4643 and they can get you in touch with Tech support and they will be happy to help you with wiring this motor up to your switch.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">1 month, 2 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_JoshS" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/JoshS/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_azzu2e0phv2tm1sbd71mzlxs8_ID', 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$bv('#BVQAQuestionMain100705').toggle();$bv('#BVQAQuestionHeader100705').toggleClass('BVQAQuestionHeaderClosed').toggleClass('BVQAQuestionHeaderOpen');if ($bv('#BVQAQuestionMain100705').is(':visible')) {BVAnalyticsTracker.fireActionEvent(this, 'BV_TrackingTag_Question_questionExpansion',{'answerIds':['103615'],'questionIds':['100705']}); }bvqaUpdateExpandCollapseToolbarLabelValue('100705');"><div class="BVQAQuestionHeaderBadgeIcons"><div class="BVQAQuestionHeaderBadgeIconContainer"><div id="BVQAQuestionHeaderBadgeIcon100705QuestionWithTechSupportAnswerID" class="BVQAQuestionHeaderBadgeIcon BVQAQuestionHeaderBadgeIconQuestionWithTechSupportAnswer"></div></div></div><div class="BVQAQuestionHeaderBullet"> </div><div class="BVQAQuestionAnswersCount"><span class="BVQACount BVQANonZeroCount"><span class="BVQANumber">1</span> answer</span></div><h3 class="BVQAQuestionSummary"> <a href="javascript:void(0);">how do i wire a ao smith model dre 52-917 water heater to panel box</a></h3> </div><div id="BVQAQuestionMain100705" class="BVQAQuestionMain"><div id="BVQAQuestion100705" class="BVQAContent BVQAQuestion"><div class="BVQAContentText BVQAQuestionDetails"><div class="BVQAContentLabel BVQAQuestionLabel"></div>have model descrbed above with 3- 4000watt elements. i am putting this into a residental setting. serial #me 98-074 0650-917. i have wired it w/10/3 w/30 amp breaker but get no hot water. the elements are all at bottom of unit and don't know if they all come on at once or staggerd. do i need heavier wire as well as w/40 amp breaker?</div><div class="BVQAContentData BVQAQuestionData"> <div class="BVQAElapsedTime">5 months ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Question_Display_ReadAllQA_puzzeled" class="BVQANickname" onclick="var popupWin = window.open(this.href, 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data-bvcsref="http://answers.grainger.com/answers/5049-en_us/category/24345/subscribeanswers.htm?format=embeddedrpc&contentid=100705&answers=true&user=__USERID__&authsourcetype=__AUTHTYPE__" data-bvtrack="eventTarget:Product,eName:ProductFollow" data-bvcsappcode="qa" name="BV_TrackingTag_Question_Display_SubcribeContent" class="BVDILink BVDI_CSSubmitLink" data-bvcssubjectid="24345" href="javascript://" data-bvcssubjecttype="category"><span class="BVDILinkSpan">I have this question too</span></a></div></div> <div class="BVQAQuestionAnswerDivider"><h2 class="BVQAQuestionAnswerDividerHeading">Answers </h2></div><div id="BVQAQuestion100705Answers" class="BVQAAnswers"><div id="BVQAAnswer103615" class="BVQAContent BVQAAnswer BVDI_BAContentTechSupport"><div class="BVDI_BA BVDI_BAAnswer"><div class="BVDIInside BVDI_BAInside"><div class="BVDIBody BVDI_BABody"><ul class="BVDI_BAList"><li class="BVDI_BAItem BVDI_BAItemOdd BVDI_BAItemTechSupport"><a onclick="return false;" class="BVDILink BVDILinkDisabled" title="Tech Support" id="BVDI_BABadge_azo3x5hy9xfjeshe509i9mg12_ID"> <span class="BVDILinkSpan">Tech Support</span></a></li></ul></div></div></div><div class="BVQAContentText BVQAAnswerText"><div class="BVQAContentLabel BVQAAnswerLabel">Answer: </div>Hello,<br />We do not sell A.O. Smith water heaters,you will need to contact them.. Sorry<br /><br />I hope this answers your question, thanks for using Grainger Ask & Answer!<br /><br />Wadeh</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">4 months, 4 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_Wadeh" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/WadeH/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_6bw7j3eygoh16brbh3vg3x5gq_ID', 'http://answers.grainger.com/answers/5049-en_us/WadeH/profilesnapshot.djs?format=embeddedhtml', 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class="BVQAQuestionMain"><div id="BVQAQuestion106141" class="BVQAContent BVQAQuestion"><div class="BVQAContentText BVQAQuestionDetails"></div><div class="BVQAContentData BVQAQuestionData"> <div class="BVQAElapsedTime">4 months ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Question_Display_ReadAllQA_porkchop" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/axqa270yyrtk5y5i7dvxi895s/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_lurjuslq8w8r4l4cq9szfme5r_ID', 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data-bvcsref="http://answers.grainger.com/answers/5049-en_us/category/24345/subscribeanswers.htm?format=embeddedrpc&contentid=106141&answers=true&user=__USERID__&authsourcetype=__AUTHTYPE__" data-bvtrack="eventTarget:Product,eName:ProductFollow" data-bvcsappcode="qa" name="BV_TrackingTag_Question_Display_SubcribeContent" class="BVDILink BVDI_CSSubmitLink" data-bvcssubjectid="24345" href="javascript://" data-bvcssubjecttype="category"><span class="BVDILinkSpan">I have this question too</span></a></div></div> <div class="BVQAQuestionAnswerDivider"><h2 class="BVQAQuestionAnswerDividerHeading">Answers </h2></div><div id="BVQAQuestion106141Answers" class="BVQAAnswers"><div id="BVQAAnswer109771" class="BVQAContent BVQAAnswer BVDI_BAContentTechSupport"><div class="BVDI_BA BVDI_BAAnswer"><div class="BVDIInside BVDI_BAInside"><div class="BVDIBody BVDI_BABody"><ul class="BVDI_BAList"><li class="BVDI_BAItem BVDI_BAItemOdd BVDI_BAItemTechSupport"><a onclick="return false;" class="BVDILink 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data-bvcsref="http://answers.grainger.com/answers/5049-en_us/category/24345/subscribeanswers.htm?format=embeddedrpc&contentid=140476&answers=true&user=__USERID__&authsourcetype=__AUTHTYPE__" data-bvtrack="eventTarget:Product,eName:ProductFollow" data-bvcsappcode="qa" name="BV_TrackingTag_Question_Display_SubcribeContent" class="BVDILink BVDI_CSSubmitLink" data-bvcssubjectid="24345" href="javascript://" data-bvcssubjecttype="category"><span class="BVDILinkSpan">I have this question too</span></a></div></div> <div class="BVQAQuestionAnswerDivider"><h2 class="BVQAQuestionAnswerDividerHeading">Answers </h2></div><div id="BVQAQuestion140476Answers" class="BVQAAnswers"><div id="BVQAAnswer148912" class="BVQAContent BVQAAnswer BVDI_BAContentStaff"><div class="BVDI_BA BVDI_BAAnswer"><div class="BVDIInside BVDI_BAInside"><div class="BVDIBody BVDI_BABody"><ul class="BVDI_BAList"><li class="BVDI_BAItem BVDI_BAItemOdd BVDI_BAItemStaff"><a onclick="return false;" class="BVDILink BVDILinkDisabled" title="Grainger Employee" id="BVDI_BABadge_eaa9xr3mz2f7ay5d5zwj6tkzf_ID"> <span class="BVDILinkSpan">Grainger Employee</span></a></li></ul></div></div></div><div class="BVQAContentText BVQAAnswerText"><div class="BVQAContentLabel BVQAAnswerLabel">Answer: </div>The FMCSR books we carry are Grainger item# 38D333 and 38D334. If you put those numbers into the search function on Grainger.com it will pull them up to view. If you have any additional questions please contact our customer service department at 1-800-Grainger.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">1 month, 3 weeks ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_AngelaK" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/XAXK004/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_svll8z1qb5eloa4tb523r1ikl_ID', 'http://answers.grainger.com/answers/5049-en_us/XAXK004/profilesnapshot.djs?format=embeddedhtml', 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class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/e8wg7al6v03pmd0xeubir0nv3/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_aot69aj0gdq6ad1l6etuwwyxl_ID', 'http://answers.grainger.com/answers/5049-en_us/e8wg7al6v03pmd0xeubir0nv3/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); ">bigman</a></div><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Question_Display_ReadAllQA_bigman" class="BVQAUserProfile" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/e8wg7al6v03pmd0xeubir0nv3/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_aot69aj0gdq6ad1l6etuwwyxl_ID', 'http://answers.grainger.com/answers/5049-en_us/e8wg7al6v03pmd0xeubir0nv3/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); "> <img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/moreQuestionsAndAnswers.gif" alt="Read all my Q&A"/></a><div class="BVDI_PSSpacer"> </div><div class="BVDI_PS BVDI_PSPopin BVDIHidden BVDI_PSNotLoaded BVQA_PSPopin" id="BVDI_PSMetaData_aot69aj0gdq6ad1l6etuwwyxl_ID" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_aot69aj0gdq6ad1l6etuwwyxl_ID', 'http://answers.grainger.com/answers/5049-en_us/e8wg7al6v03pmd0xeubir0nv3/profilesnapshot.djs?format=embeddedhtml','ProfileSnapshotFrame',500,500) &&BVAnalyticsTracker.fireActionEvent(this);" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000,250);"><div class="BVDI_PSInside"><div class="BVDI_PSSnapshotContainer BVQA_PS_e8wg7al6v03pmd0xeubir0nv3_Container"><div class="BVDI_PSSnapshotNotLoaded" style="display: none"> </div><div class="BVDI_PSSnapshotLoading"><img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/profileSnapshotLoading.gif" alt="Please wait while more information about bigman is loaded." title="Please wait while more information about bigman is loaded."/></div><div class="BVDI_PSSnapshotTimeoutError BVDIHidden">Additional information about bigman could not be loaded. </div></div></div></div></div><div class="BVQAAnswerQuestion"><a title="Answer this question" data-bvcfg="__CONFIGKEY__" 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data-bvjsref="http://answers.grainger.com/answers/5049-en_us/category/24345/question/148063/negative.djs?format=embeddedhtml&sessionparams=__BVSESSIONPARAMS__&return=__RETURN__&innerreturn=http%3A%2F%2Fanswers.grainger.com%2Fanswers%2F5049-en_us%2Fcategory%2F24345%2Fquestions.djs%3Fformat%3Dembeddedhtml%26scrolltotop%3Dtrue%26expandquestion%3D148063&user=__USERID__&authsourcetype=__AUTHTYPE__&submissionparams=__BVSUBMISSIONPARAMETERS__&submissionurl=__BVSUBMISSIONURL__" class="BVDILink BVDIValue" href="javascript://"><span class="BVDILinkSpan"><span class="BVDILabel">unhelpful</span><span class="BVDINumber">0</span></span></a></span><span class="BVDI_FVUndo" style="display: 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data-bvcsref="http://answers.grainger.com/answers/5049-en_us/category/24345/subscribeanswers.htm?format=embeddedrpc&contentid=148063&answers=true&user=__USERID__&authsourcetype=__AUTHTYPE__" data-bvtrack="eventTarget:Product,eName:ProductFollow" data-bvcsappcode="qa" name="BV_TrackingTag_Question_Display_SubcribeContent" class="BVDILink BVDI_CSSubmitLink" data-bvcssubjectid="24345" href="javascript://" data-bvcssubjecttype="category"><span class="BVDILinkSpan">I have this question too</span></a></div></div> <div class="BVQAQuestionAnswerDivider"><h2 class="BVQAQuestionAnswerDividerHeading">Answers </h2></div><div id="BVQAQuestion148063Answers" class="BVQAAnswers"><div id="BVQAAnswer156013" class="BVQAContent BVQAAnswer BVDI_BAContentStaff"><div class="BVDI_BA BVDI_BAAnswer"><div class="BVDIInside BVDI_BAInside"><div class="BVDIBody BVDI_BABody"><ul class="BVDI_BAList"><li class="BVDI_BAItem BVDI_BAItemOdd BVDI_BAItemStaff"><a onclick="return false;" class="BVDILink BVDILinkDisabled" title="Grainger Employee" id="BVDI_BABadge_iqhw36l5t3zqfzfq3j2kqwqsc_ID"> <span class="BVDILinkSpan">Grainger Employee</span></a></li></ul></div></div></div><div class="BVQAContentText BVQAAnswerText"><div class="BVQAContentLabel BVQAAnswerLabel">Answer: </div>In order to better assist you we will need additional information. Please call 1-800-Grainger Monday-Friday 7AM-7PM to speak with a Technical Product Support Specialist.</div><div class="BVQAContentData BVAnswerData"> <div class="BVQAElapsedTime">1 month ago</div><div class="BVQASignature"><div class="BVQAWrittenBy">by </div><div class="BVQANickname"><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_AngieO" class="BVQANickname" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/XAXO012/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_2mtsn574o628oledvg6r7p84w_ID', 'http://answers.grainger.com/answers/5049-en_us/XAXO012/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); ">AngieO</a></div><a title="Read all my Q&A" data-bvtrack="eName:ProfileLink" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000 ,250 ); " name="BV_TrackingTag_Answer_Display_ReadAllQA_AngieO" class="BVQAUserProfile" onclick="var popupWin = window.open(this.href, null, 'resizable=1,status=1,scrollbars=1,width=800,height=600,top=0'); popupWin.focus(); event.preventDefault?event.preventDefault():event.returnValue = false;" href="http://ugc.grainger.com/profiles/5049-en_us/XAXO012/profile.htm" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_2mtsn574o628oledvg6r7p84w_ID', 'http://answers.grainger.com/answers/5049-en_us/XAXO012/profilesnapshot.djs?format=embeddedhtml', 'ProfileSnapshotFrame' ,500, 500 ) && BVAnalyticsTracker.fireActionEvent(this); "> <img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/moreQuestionsAndAnswers.gif" alt="Read all my Q&A"/></a><div class="BVDI_PSSpacer"> </div><div class="BVDI_PS BVDI_PSPopin BVDIHidden BVDI_PSNotLoaded BVQA_PSPopin" id="BVDI_PSMetaData_2mtsn574o628oledvg6r7p84w_ID" onmouseover=" bvProfileSnapshot.showHiddenPopinAfterDelay('BVDI_PSPopin_2mtsn574o628oledvg6r7p84w_ID', 'http://answers.grainger.com/answers/5049-en_us/XAXO012/profilesnapshot.djs?format=embeddedhtml','ProfileSnapshotFrame',500,500) &&BVAnalyticsTracker.fireActionEvent(this);" onmouseout=" bvProfileSnapshot.hideOpenPopinAfterDelay(1000,250);"><div class="BVDI_PSInside"><div class="BVDI_PSSnapshotContainer BVQA_PS_XAXO012_Container"><div class="BVDI_PSSnapshotNotLoaded" style="display: none"> </div><div class="BVDI_PSSnapshotLoading"><img src="http://grainger.ugc.bazaarvoice.com/answers/5049-en_us/static/profileSnapshotLoading.gif" alt="Please wait while more information about AngieO is loaded." title="Please wait while more information about AngieO is loaded."/></div><div class="BVDI_PSSnapshotTimeoutError BVDIHidden">Additional information about AngieO could not be loaded. </div></div></div></div></div><div class="BVDI_FV"><div class="BVDI_FVVoting BVDI_FVVotingHelpfulness"><div class="BVDI_FVSum BVDI_FVSumHelpfulness"><span class="BVDI_FVZero BVDI_FVLevel1"><span class="BVDIValue BVDINumber">0</span><span class="BVDISuffix">points</span></span></div><div class="BVDI_FVCounts BVDI_FVCountsHelpfulness"><span class="BVDI_FVPositive BVDI_FVLevel1"><span class="BVDIValue BVDINumber">0</span><span class="BVDISuffix">out of</span></span> <span class="BVDI_FVTotal BVDI_FVLevel1"><span class="BVDIValue BVDINumber">0</span><span class="BVDISuffix">found this answer helpful.</span></span></div><div class="BVDI_FVVotes BVDI_FVVotesHelpfulness"><span class="BVDIPrefix">Was this helpful?</span><span class="BVDI_FVVote BVDI_FVPositive BVDI_FVLevel1"><a title="helpful" data-bvcfg="__CONFIGKEY__" name="BV_TrackingTag_Answer_Display_AddPositiveFeedback_156013" 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